Privacy Policy

We keep your personal data safe so there won’t be any unexpected surprises.

Our commitment to keeping your information private and safe hasn’t changed! Trust has always been of great importance to us and will continue to be.

We continue to review how we work and will always have your interests at heart.

Our privacy notice reflects our open and honest approach to how we collect and use your information.

Above all we want to be clear on our ongoing promise to keep your information safe.

In summary this policy explains how:

• We will be open about what data we collect.
• We will be open about how we use it.
• We will demonstrate to you how we take your privacy very seriously.

privacy notice sets out how we collect, use and manage your personal data. Where we refer to “personal data” in this privacy notice, this means data which relates to you, and which personally identifies you either directly or indirectly.

How We Use Your Personal Data

We will use your personal data in the following ways:

• To provide goods and services and to manage your retail account including administering payments, returns and responding to queries.
• To administer any prize draw or competition you may enter.
• To analyze your shopping preferences or how you interact with or use our websites.
• For research and statistical purposes.
• For marketing purposes including to send you special offers or discounts and to tell you about products and services from us or third parties. This may also include levels of profiling to ensure we market to you about relevant products and services. You control your preferences in respect of how your personal data is used for marketing and you can change these preferences when you log in to My Account.
• To record and monitor outbound and inbound telephone conversations with you to ensure consistent service levels, to prevent or detect fraud, to resolve queries and complaints and for performance management and training purposes.